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[SPATE MAGAZINE]

Job ID 227061
Company Name T-Mobile USA, Inc.
Job Category Retail; Telecommunications
Location Queens, NY
Position Type Full-Time, Employee
Experience Unspecified
Date Posted July 13, 2009 (Reposted Aug 4)

T-Mobile USA, Inc.
View T-Mobile USA, Inc. profile and job listings
T-Mobile Careers
What's T-Mobile Retail Sales like?

At our retail locations, we show customers the fun they can have with our cool new phones and devices-and more important, we bring a personal, technical touch to making sure they stay close to the important people in their lives. Every fast-paced day brings real challenges, new excitement, and amazing stories. Ready to be part of a team that delivers an amazing, engaging customer experience? Join us now and together we will become America's most highly regarded service company.
Start writing your story. Be part of ours.
Retail Sales Associate

In today's hectic environment filled with constant motion, we at T-Mobile USA pride ourselves on providing wireless communications that allow our customers to stick together with the people who mean the most to them. Based in Bellevue, Washington, T-Mobile USA, Inc., is the mobile communications subsidiary of Deutsche Telekom AG (NYSE: DT) and serves more than 30 million customers nationwide. We have more than 40,000 employees who work together to keep our customers connected through the quality of our service, the span of our coverage, the reliability of our network, and the value of our plans.

RETAIL SALE ASSOCIATE

Where putting the customers first really pays off...

Our Retail Sales Associates are in the best position to deliver T-Mobile's "staying connected" retail promise to our customers. In this role, you'll hone professional sales techniques and learn all about the technology T-Mobile offers as you build the service relationships that are the foundation of our company's (and your team's) success.

OPPORTUNITY-- YOUR CHANCE TO SHINE

Because customer satisfaction and loyalty is so important to us, T-Mobile's corporate structure is a little different from that of other companies. Our entire organization is structured to serve our number one employees--the team on the front lines. As a Retail Sales Associate, your talent for going "above and beyond" to create a fantastic customer experience will really pay off. Our base-plus-incentives pay structure is designed to reward sales teams of service pros who can fully meet their customers' connection needs (spoken and unspoken). So your intuitive ability to adapt to different shopping preferences will really shine. Plus, working side by side with your team, you'll create an inviting store atmosphere that'll be a great work environment too!

TALENT SUITABILITY-- ARE YOU THE RIGHT FIT?

Our best Retail Sales Associates are passionate about our technology and they get a kick out of sharing their knowledge and enthusiasm with others. In this role, your ability to help customers stay better connected by matching them with just the right products and services, will translate into financial rewards and real career momentum. If you're motivated by being a member of a high performing team, will thrive in a fast-paced environment, and can handle all kinds of customers with ease, we'd love to hear from you. We think you'll enjoy the flexible schedule this position affords and the camaraderie of being part of a hard-working sales team.

RESPONSIBILITIES

As a Retail Sales Associate, you'll be asked to:



* Build customer confidence of customers by making the store experience interactive, engaging and reassuring.

* Maximize customer experience by "solving the whole problem" (as opposed to pushing products).

* Maintain the visual appeal of your store.

* Make the most effective use of store displays and interactive devices for each of your customers.

* Use your time well, even when not serving customers.

* Keep abreast of the rapidly evolving T-Mobile technology.

* Develop positive customer relationships.



QUALIFICATIONS



* Previous retail or customer service-oriented experience

* Stellar problem-solving skills

* Availability for flexible scheduling

* Ability to listen carefully and actively

* Interpersonal and communication skills that enable customers to feel comfortable with our products, features, plans, and services

* Basic computer skills

* Aptitude for sensing and responding to the range of shopping types

* High School Diploma or GED required



T-Mobile is an equal opportunity employer (EOE). We strongly support diversity in the workforce.

[SPATE MAGAZINE]

Job ID 71000474
Company Name Macy's
Job Category Retail; Sales
Location New York, NY
Position Type Part-Time, Employee
Experience 2-5 Years Experience
Desired Education Level Other
Date Posted July 29, 2009 (Reposted Jul 30)

Macy's
View Macy's profile and job listings
Overview:

As a Retail Women's Shoes Sales Associate, you will provide outstanding customer service to all Macy's customers by demonstrating advanced product knowledge and building quality customer relationships that result in increased sales and repeat business. Your primary responsibility will be to deliver Macy's customer service promise by ensuring quick and efficient register transactions and friendly and professional interactions with all guests. In addition, you will work to present merchandise that is signed clearly and accurately and maintain a neat, clean and organized shopping environment. This position leads to a Supervisory or Management career path.

Key Accountabilities:

* Maintain customer service and selling as the priority
* Demonstrate knowledge of store products and services and use this knowledge to build sales
* Practice suggestive selling, offering every customer related items in order to drive multiple unit sales
* Understand and properly execute all systems and procedures to ensure a quick and efficient transaction
* Handle returns graciously, always saying yes and involving a manager when judgments need to be made
* Comprehend and maintain department standards
* Follow special department operating procedures
* Share equally in the operational responsibilities of the department as customer traffic allows
* Achieve the company standard for sales productivity and credit solicitation
* Adhere to weekly work schedules and be flexible to the needs of business
* Maintain merchandise presentation standards of department and ensure merchandise is replenished on the selling floor
* Maintain up-to-date client information in order to drive sales

Skills Summary:

* Previous selling experience and product knowledge in Women's Shoes a plus
* Ability to build relationships, solve problems and impact and influence others
* Possesses drive and is goal-oriented
* Demonstrates an energetic and positive attitude
* Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures
* Proficient in register transactions and is adaptable to new technology
* Ability to communicate effectively with customers, peers and management
* A team player who possesses the ability to work in a learning environment

Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

[SPATE MAGAZINE]

Job ID 177124
Company Name AT&T
Job Category Sales; Retail
Location Queens, NY
Position Type Part-Time, Employee
Experience 0-1 Years Experience
Date Posted July 16, 2009 (Reposted Jul 31)

AT&T
View AT&T profile and job listings

Time to broaden your view of communications careers.
Welcome to AT&T. Deeper product base.
Broader career options. Together at last.
Experience it for yourself.

Bilingual Part Time Retail Sales Consultant, Junction

Position Description:

AT&T is at the center of the communication revolution. We are the number one wireless company in America and the largest telecommunications and entertainment companies in the universe!

You're part techno guru, part social butterfly. You are made for AT&T.

You're outgoing. You have amazing energy. You love to talk about cool technology. Well, we have customers waiting to speak with you. As a Retail Sales Consultant, you'll get to know our communication and entertainment technology inside and out. And you'll be the one everyone else looks to when it comes to what's next in wireless and wired technology solutions. It's good to be the guru.

We offer:

· Exciting career paths that lead to new opportunities and financial rewards.
· Competitive pay (base plus commission)
· Excellent benefits (401k, tuition reimbursement, paid time off, medical/dental and more!)
· Top-notch on-going training on the latest technology
· A fun, fast paced work environment

Position Description:
Meet sales objectives for wireless phones, services, and accessories. Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. Maintain strong knowledge of new wireless products, accessories, pricing plans, promotions, and service features. Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs. Handle service inquiries from customers.

Position Qualifications:

If you enjoy...

· Using competitive spirit to achieving sales goals
· Staying up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools
· Understanding customers' data/entertainment and communication needs and helping them discover how our products meet those needs
· Multi-tasking in a fast paced team environment
· Working a variety of hours including weekends, evenings and holidays
· Educating and engaging customers through product demonstrations
· Interacting with customers and providing prompt and courteous customer service to all customers
· Interfacing with customers in both English and Spanish


...Then this may be the job for you.

Preferred Qualifications: 1-3 years retail experience preferred.

AT&T Mobility is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

Apply Here

[SPATE MAGAZINE]

Job ID JCM39584429N105NY613
Company Name HSBC
Job Category Customer Service
Location New York, NY
Position Type Part-Time, Employee
Experience Unspecified
Desired Education Level Other
Date Posted August 1, 2009
View HSBC profile and job listings

See Job Description
Make the Right Move and join a winning team! Build your career with us. HSBC - North America is a part of HSBC Group, one of the largest banking and financial service organizations in the world. Our domestic strength and extensive global network provides our employees with the best of both worlds - the friendliness of a local organization and the resources of a worldwide network - for diverse experiences and challenging career opportunities.

Processes and initiates various financial transactions for Company customers and assists branch office management in new business through referrals and meets established sales referral and promotional sales goals. Enhance Company image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations. Meet established sales referral and promotional sales goals Accept and process deposits, payments, checks for cashing and other transactions according to established procedures and performance standards. Ready workstation at start of shift; strike and balance cash and transactions at end of shift. Live and represent the brand; exemplify the five brand attributes of being perceptive, progressive, responsive, respectful and fair, both internally and externally. Enhance Company image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations; initiate referral of new business through customer contact and use of customer relationship management system.

Complete other responsibilities, as assigned. Adhere to branch cash control and security requirements in control of cash and negotiable items. Adhere to established customer interaction standards for every transaction. Maintain current knowledge of Company products and services and applicable Federal regulations, including Bank Secrecy and Know Your Customer principles. Adhere strictly to compliance and operational risk controls in accordance with Company and regulatory standards, policies and practices; report control weaknesses, compliance breaches and operational loss events. Ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues. Promote an environment that supports diversity and reflects the HSBC brand. Maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.

Basic Qualifications:

Minimum of high school diploma or equivalent experience
Minimum of one year?Ts proven customer service and/or sales experience or equivalent, including cash handling experience
Demonstrated interpersonal, communication and analytical skills
Proficiency with personal computers as well as pertinent mainframe systems and software packages
Positive customer service attributes
Demonstrated proficiency with sales referrals and product knowledge

Apply Here